How Auto-invoicing works?

Vamp’s Instant Wallet Top-up feature allows you to add funds to your account and receive invoices automatically — making campaign funding faster, simpler, and fully self-serve.

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Why You’ll Love It

This feature is designed to streamline your campaign setup and billing experience. You can:

• Add funds instantly
  No need to wait for manual processing
• Receive invoices automatically
  Billing is generated and sent instantly upon top-up
• Manage your budget independently
  Full control over your wallet and campaign spend
• Launch campaigns faster
  Funds are immediately available for use

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How Wallet Top-ups Work

Add Funds to Your Wallet

• You can top up your wallet directly within the platform
• Funds are available instantly after payment

Automatic Invoice Generation

• Once you top up:
  • An invoice is automatically created
  • Sent to your billing contact via email
  • The requester is CC’d for visibility

Using Your Funds

• Your wallet balance can be used immediately for:
  • Campaign creation
  • Creator payments
  • Ongoing campaign execution

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Billing Setups by Plan Type

Pay-As-You-Go (PAYG) & Committed Spend (Vamp Pro)

• Standard billing processes apply
• Top-ups are automated
• Funds are deducted as campaigns are executed

Bespoke Billing

• Existing billing arrangements remain unchanged
• Invoices may be processed internally by Vamp’s finance team

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How to Set Up Billing Details

Before using wallet top-ups, ensure your billing details are complete.

Steps to Add Billing Details

1. Go to your dashboard
2. Click your profile icon

3. Navigate to Billing 

   

4. Fill in your billing information
5. Save your details

Note:
Any team member can update billing details.

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What Happens After You Top Up

Depending on how funds are added:

Self-Serve Top-up

• Invoice is automatically sent to:
  • Billing contact
  • Requester (CC’d)

Top-up by Vamp Team

• Invoice is still automatically generated
• Sent based on your billing setup:
  • Standard → sent to billing contact
  • Bespoke → processed internally

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Important Notes

• Funds are immediately available after top-up
• Billing details must be completed before your first purchase
• New self-serve portals may require verification before campaign moderation

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Tips for a Smooth Experience

• Ensure billing details are accurate before topping up
• Add funds ahead of campaign launch to avoid delays
• Confirm your billing contact is up to date
• Monitor your wallet balance regularly

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Frequently Asked Questions

Do I need to request an invoice manually?
No — invoices are automatically generated after each top-up.

Can I still have funds added by the Vamp team?
Yes — and invoices will still be issued automatically.

When are funds available after top-up?
Immediately — you can use them right away.

What if I’m on bespoke billing?
Your existing billing process will continue as usual.