Campaign Cancellation

If you decide not to proceed with your campaign, please inform your Vamp representative as soon as possible to ensure a smooth and efficient cancellation process.

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Why This Matters

Cancelling a campaign impacts timelines, creator coordination, and potential costs. Notifying Vamp early helps you:

• Minimize cancellation fees
  Earlier notice can reduce or avoid additional charges.
• Avoid unnecessary creator outreach
  Prevent invitations or commitments from being sent to creators.
• Ensure a smooth wrap-up
  Allow the Vamp team to properly close and manage your campaign.

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How to Cancel a Campaign

To cancel your campaign:

1. Contact your Vamp representative directly, or
2. Submit a request via the Help button on the dashboard.

Be sure to include:

• Campaign name
• Reason for cancellation (if applicable)
• Desired cancellation timing

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Cancellation Fees

Cancellation fees may apply depending on the stage of your campaign.

Factors that can impact fees include:

• Campaign progress (e.g. planning, live, or in execution)
• Creator invitations or commitments already made
• Work already completed by the Vamp team

Tip:
The earlier you notify Vamp, the lower the likelihood of additional costs.

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Terms and Conditions

For full details on cancellation policies and applicable fees, please refer to our Terms and Conditions.

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Frequently Asked Questions

Will I always be charged a cancellation fee?
Not always — fees depend on how far along your campaign is. Early cancellations may avoid charges.

Who should I contact to cancel my campaign?
Your Vamp representative is the fastest point of contact. You can also submit a support request via your dashboard.

Can I pause my campaign instead of cancelling?
In some cases, yes. Contact your Vamp representative to discuss available options.

Where can I learn more about policies?
You can review the Terms and Conditions or visit the FAQ section in our Help Centre.